Description
(NOTE: The Book cover may vary if published by different companies.)
Author: Will Guidara
Categories: English, Non fiction, Business
Pages:
Publisher: local
Cover: Softcover
Book Description:
The must-read national bestseller that's redefining hospitality and inspiring readers in every industry.
- JP Morgan NextList Pick
- Feaured in FX's The Bear and Showtime's Billions
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
Refund Policy
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
CONDITIONS FOR RETURN :
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase.
please let us know within 7 days of delivery in order for us to replace the product for you with no extra cost.
VALID REASON TO RETURN AN ITEM:
- Delivered product is damaged (i.e. destroyed or broken such as torn pages or damaged binding.)
- Delivered product is incorrect (they have received the book(s) they did not ask for.)
NOTE: Please note that after this time, no request for returns will be entertained. Therefore, it is highly recommended that once you receive your parcel, open it immediately and inspect the book(s), so any requests for returns can be made in time. If you are not satisfied with the quality of a book, you may return it for a full refund on the book's price. Please note that delivery charges are non-refundable.
FOR MORE INFO/INQUIRIES
EMAIL: books.villa0518@gmail.com.
WHATSAPP: +92 334 4334741
INSTAGRAM: booksvilla4u
FACEBOOK: booksvilla
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.