shadowhall Academy: The Whispering Walls

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

      CONDITIONS FOR RETURN :

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  
• You’ll also need the receipt or proof of purchase.

please let us know within 7 days of delivery in order for us to replace the product for you with no extra cost.

       VALID REASON TO RETURN AN ITEM:

• Delivered product is damaged (i.e. destroyed or broken such as torn pages or damaged binding.)
• Delivered product is incorrect (they have received the book(s) they did not ask for.)

NOTE: Please note that after this time, no request for returns will be entertained. Therefore, it is highly recommended that once you receive your parcel, open it immediately and inspect the book(s), so any requests for returns can be made in time. If you are not satisfied with the quality of a book, you may return it for a full refund on the book's price. Please note that delivery charges are non-refundable.

FOR MORE INFO/INQUIRIES 

EMAIL: books.villa0518@gmail.com.

WHATSAPP: +92 334 4334741

INSTAGRAM: booksvilla4u

FACEBOOK: booksvilla

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.